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Returns and Refunds

Rebel has a no quibble returns policy. Simply email us at returns@rebel-rebel.co.uk within 14 DAYS of receipt of goods and a free collection will be arranged. You will receive a 100% credit within 30 days of our receipt of the returned product(s). Returned items must be unused and in the original unmarked packaging.

 

Faulty Items

If an item delivered to you is faulty or broken, please contact our customer services team within 3 days and we will arrange for the item to be collected. A replacement will be sent to you the following day at no extra cost. Or alternatively, we offer a full refund.

Health and safety regulations dictate that we are unable to accept returns of any food or beverage goods.

 

Missing Items

If an item is missing from your order please check your delivery note to see if it is on backorder. Your missing item will be delivered free of charge as soon as stock becomes available.

If this is not the case please contact our customer services team.

All shortages must be reported within 3 days of receiving your order.

 





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